Legal notices

These data are necessary to ensure the commercial relation. In providing us these personal information, you give your consent to Kiabi to process them. Your information is confidential and it will not be shared with third parties.Nahj Al Khayal Trading Company undertake to respect your privacy rights and, Kiabi International Development, undertakes to respect the French law dated on 6th January 1978 concerning IT, files and liberties.

You have a right of access and rectification of the date concerning yourself. Unsubscribe from email newsletters by

clicking here.

If you need more information about our policy of personal data, you can contact us directly by email:

What is a cookie ?

Cookie is a small text file on your computer, your mobile, device, or other equipment used to collect anonymous data in relation with your navigation on our website and to improve your navigation experience.

Cookies are necessary to facilitate navigation when purchasing on line and to make it more pleasant. Thanks to cookies you can access personalized functions. We can for example identify you or remind you of your preferences during the navigation and during future visits.

In addition, cookies enable us to improve our website, to know the traffic and frequency of visitors in order to ensure that our site works correctly and rapidly.

Are cookies dangerous ?

Cookies do not cause damage to your computer and cannot transmit viruses. Cookies cannot execute automatically. In addition, cookies do not collect information on your computer or in your personal files. Our cookies are not used to stock sensitive personal information, like you address, your password or you credit card details.

What cookies do we use ?

- Navigation cookies : we put cookies on your computer which are "strictly necessary" for the correct operation of our website and its functions (such as remembering the contents of your shopping bag until your confirm your order).

- Performance cookies : we use this type of cookies to collect statistics anonymously navigation by the users on the web site. This information enable us to improve our website, to correct navigation problems experienced by visitors and also to evaluate the success of our commercial operations.

- Functional cookies : this cookie are used to remember the choices you male on our website (such as remembering the products you have consulted recently or your country of delivery). This cookie experience of in relation to the choices you have made during previous visits.

This cookies are anonymous and in no way enable you to be identified. If you need more information about our policy of personal data, you can contact us directly by email :

Refund and exchange policy

Our Valued customers,

We thank you for your visit, kindly ensure the following to enable us to provide the best after sales service.

Refund and Exchange Conditions:

  • The Original receipt must be provided in case of refund or exchange.
  • Exchange can be made within 15 days of invoice date.
  • Refund can be made within 7 days of invoice date.
  • Exchange can be made within 3 days of invoice date on purchase on Sale/Special offer.
  • Refund can be made within 1 day of invoice date on purchase on Sale/Special offer.
  • On gift with purchase promotions, the gift should be returned along with the purchased items to receive Refund or Exchange.
  • Name & Contact number must be written on the receipt when refund is made.

We do not accept to return/refund:

  • Accessories, Damaged items or has a perfumery smell, items that have been used or altered, Underwear.
  • Bedding, Bath Products, Pillows, Sheets, comforters, Duvets, Duvet covers, towels and bathrobes that have been removed from their packaging.

  • Credit Memo shall be issued for the returned products which can be redeemed at any time and at any of our store.

Thank you for shopping with us.000000